Account Associate

About us

Hintsa Performance is a leading international provider of wellbeing and human performance services. Hintsa offers science-based coaching to improve the life and performance of individuals, teams, and organisations. We are a multinational company serving a clientele ranging from Formula 1 World Champions and top CEOs to executives and employees in hundreds of companies around the world. Hintsa employs over 100 professionals including performance coaches, doctors and other wellbeing specialists, software designers and developers, as well as sales and marketing professionals. At Hintsa Performance you will have the opportunity to work within a fast-growing company which offers a positive and inclusive work environment designed to encourage personal development and professional growth.

 

Location & scope

Helsinki, Finland.

Permanent employment. Full-time, Monday to Friday.

 

Roles & responsibilities

Hintsa Performance is looking for a detail-oriented and dependable Account Associate to support the smooth running of our daily service delivery operations. This role is hands-on and varied, covering service & finance delivery support, systems and process coordination, and administrative tasks that help our team, coaches, and clients succeed. The ideal candidate enjoys juggling multiple responsibilities, solving problems, and keeping everything organised behind the scenes as well as towards the client.

Key responsibilities:

• Team, coach and client support:
  • Help deliver services to clients.
  • Triage and respond to ad hoc questions from Team members, Coaches, and Clients.
  • Review and edit presentations, webinars, and video materials.
  • Attend webinars to provide technical support where needed.
  • Gather and finalise report data for client and internal use.
  • Monitor the customer support inbox and liaise with relevant teams as required.
  • Provide general operational support to ensure smooth day-to-day client delivery.
    
    
• Finance (invoices & contracts):
  • Create purchase orders for coaches and specialists.
  • Help prepare and process client invoicing, as and when needed.
  • Manage client expense recharging.
    
    
• System and platform support:
  • Set up new client projects across platforms.
  • Maintain process manuals/guidance.
  • Act as a tester for new system features.
    
    
• Office and resource management:
  • Manage shipping, inventory, and postage of resources (e.g. books, bands, clothing, equipment etc.).
  • Internal meeting & events co-ordination (rooms, timings, guests, invites etc).
    
    
• Other work as required / discussed.

• Champion company culture: At Hintsa we always have our clients’ best interests in mind. Our evidence-driven service dedicated to delivering positive impact is deeply embedded in our culture, and we are proud to be recognised as a thought leader in our field. We value Customer impact, Care, “One team” -attitude, Responsibility and being Evidence-based. We have high expectations for you to act as an ambassador for the company’s values and culture, fostering a mindset of wellbeing, high performance, and excellence in all work and interactions.

 

Skills & experience

• Native-level proficiency in English, Finnish is a plus, but not a defining factor.
• Tech savvy, preferably to the level of also being able to suggest clever ways of doing things differently and more efficiently.
• Health and wellness industry knowledge: Experience in this industry will be considered a large plus, however it is not essential.
• Entrepreneurial mindset, can–do attitude and eagerness to learn.

 

Further information

At Hintsa, we believe in helping people grow – starting with our own team. This role is a great opportunity for someone early in their career who’s ready to learn fast, take ownership, and build a long-term path with us. From Account Associate, you can grow into Account Manager and eventually Account Director, shaping your own direction as you go.

For further information about the role, please contact Maria Krajewska-Olkkonen, Managing Director, Corporates and Individuals: maria.krajewska-olkkonen@hintsa.com

 

How to apply

Send your CV and cover letter by end of 14 November 2025. Interviews will take place throughout the application period.

Apply here