Hintsa Sports T&C

Read our terms and conditions for service

31 January 2025

Hintsa Sports Terms & Conditions

 

1. Scope of Services and Obligations

1.1 Service Responsibilities

Services shall be performed as specified, which consists of 8 sessions. Each session will be organized with the performance psychologist and will be 60 minutes in duration. All sessions will be delivered remotely. The schedule of sessions will be agreed upon between the performance psychologist and the Customer. Progress updates will be provided as reasonably required.

1.2 Time Schedule

The Services will be performed according to the time schedule specified in the 8-session structure, with a maximum completion period of 12 months. All sessions and services must be used within a 12-month timeframe for completion. Unused sessions will not be reimbursed.

 

2. Prices and Payment Terms

The Customer shall pay the fees for the Services in full online after agreeing to the terms on the online form. All costs related to the Services, will be outlined in the 8-session structure.

 

3. Refund Policy

A 14-day cancellation period applies, during which the full amount will be refunded if no sessions are used. However, if any sessions take place during this period, a pro-rata portion of the payment may be deducted. Full payment is required to confirm the booking of the Services.

 

4. Data Protection

If the provision of the Services requires the processing of any personal data originating from the Customer, the Parties shall agree on such processing separately to ensure compliance with applicable data protection legislation. Procedures described in the Privacy and Data Protection policy shall also be followed to ensure compliance. Data generated, stored, or collected in connection with the Services will be processed using tools and platforms specified in Hintsa’s Privacy Policy. These include, but are not limited to, Calendly (for booking services), Asana (for project management), SharePoint (for data storage), Firstbeat (for wellbeing diagnostics), Typeform (for feedback surveys), Zoom/Microsoft Teams (for video conferencing), and PostHog (for app usage data). All data processing will comply with applicable data protection legislation and follow the procedures outlined in Hintsa’s Privacy Policy, available at: https://www.hintsa.com/privacy/.”

 

5. Intellectual Property Rights

All intellectual property rights in the Services, including proprietary concepts and methods, remain the exclusive property of the service provider. “Materials” shall mean any and all documents, models, plans, and other materials developed while providing the Services. All intellectual property rights in the Materials shall automatically vest in and be the exclusive property of the service provider. The service provider assigns to the Customer, without additional charge, the copyright and any other intellectual property rights in all Materials. The service provider shall also ensure that any individuals involved in providing the Services assign their rights to the service provider, who will further assign them to the Customer, and waive all moral rights to the extent allowed by applicable laws. The Customer receives a limited, non-exclusive license to use any materials provided solely for internal use as needed to gain the full benefit of the Services.

 

6. Non-Solicitation

The Customer shall not, for a period of twelve (12) months from the end of the Services, solicit or engage Hintsa contractors or third-party providers without prior written consent from Hintsa.

 

7. Representations and Warranties

Each Party represents and warrants that it has the full authority to enter into this agreement and that performance will not violate any agreements with third parties. Both Parties also confirm that they have the necessary rights to provide and use the Services and related intellectual property.

 

8. Limitation of Liability

Neither Party shall be liable for indirect or consequential damages. Liability shall not exceed the amount paid or payable by the Customer during the six (6) months immediately preceding the occurrence of the liability. This limitation does not apply to liability arising from fraud, gross negligence, or willful misconduct.

 

9. Confidentiality

Both Parties agree to maintain the confidentiality of any information shared during the provision of Services, except when required by law or in situations where the information is already public.

 

10. Termination

Hintsa Performance reserves the right to terminate immediately if the other party is in material breach of the agreement or becomes insolvent.

 

11. Force Majeure

Neither Party shall be liable for failure to perform due to circumstances beyond their control (“Force Majeure”). The affected Party must provide written notice and use best efforts to resume performance as soon as possible.

 

12. Language of Service

The language of the provided service is English.